Returning Detectors For Analysis

After completion of a measurement it is important to make sure you return the detectors immediately for analysis. All detectors are sensitive monitoring equipment and delays in returning may impact results. QuickScreen detectors especially, need to arrive within 10 days of completing the measurement to ensure accurate analysis.

Radtrak² Long Term Test

Rapidos – Short Term Test

Duotrak – Dual A/T Test

QuickScreen – Short Term Screening

If returning a Radtrak², Rapidos, or Duotrak device(s), devices should be mailed to:

900 Oakmont Lane, Suite 207

Westmont, IL 60559

Detectors can be sent via USPS, UPS, or FedEx. Detectors can be returned in poly mailers, padded envelopes, or boxes depending on the amount of detectors being returned. If returning detectors via USPS it is advised to increase shipping service to include tracking. Detectors lost in transit to the laboratory cannot be replaced or refunded.

If returning QuickScreen devices, be sure to seal the detectors inside the included envelopes. If this envelopes are missing, contact us immediately. Once packaged up, return detectors to:

2501 Mayes Road, Suite 100

Carrollton, TX 75006

When returning QuickScreen devices, if the test was performed in New Jersey or if Rush Service processing is being requested, include your instruction sheet and payment information. Failure to provide the necessary information may result in delays. When ordering Rush Service, please indicate on the outside of the mailer.

Detectors can be sent via USPS, UPS, or FedEx. Detectors can be returned in poly mailers, padded envelopes, or boxes depending on the amount of detectors being returned. If returning detectors via USPS it is advised to increase shipping service to include tracking. Detectors lost in transit to the laboratory cannot be replaced or refunded.